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General information

Location
Cambridge, MA
Ref #
42364
Job Family
IT/Systems
Workplace
Hybrid
Date published
04-Jun-2025
Time Type
Full time

Description & Requirements

The Director of HR Technology plays a critical role in aligning HR technology strategy with business goals, driving efficiencies, and enhancing capabilities across the entire HR ecosystem. This role will focus on building strong partnerships with the Chief People Officer (CPO) and internal HR teams to support process development and optimization. While not the decision owner of HR processes, this role provides technical expertise and a deep understanding of business needs to help design best practice processes. 

The Director ensures that HR technology platforms effectively enable HR, Talent, Compensation, Learning Management, and Employee Engagement processes, translating those needs into scalable and efficient technology solutions. Leading a team responsible for driving innovation, system optimization, vendor management, and data-driven decision-making, the Director will focus on leveraging Workday’s Human Capital Management system to create seamless, integrated solutions that drive business success. 

Key Responsibilities: 

Strategic Leadership & Partnership with HR Teams 
  •  Collaborate closely with the Chief People Officer (CPO) and HR teams to define and execute HR technology strategies that drive process efficiency and support key HR and business initiatives. 
  • Support the development of HR processes by ensuring HR technology platforms are optimized to improve workflows across Talent, Compensation, Learning Management, and Employee Engagement. 
  • Align HR technology solutions with the business strategy to enhance employee experience, ensuring the platforms drive capabilities in HR, learning, performance, and engagement. HRIS Team Management 
Lead, mentor, and develop a team of HRIS professionals, including analysts, specialists, contractors, and administrators. 
  • Set clear performance expectations, provide regular feedback, and conduct performance reviews. 
  • Effectively delegate tasks and responsibilities to optimize team efficiency and individual contributions. 
  • Foster a collaborative, high-performance culture within the team, promoting continuous learning and professional growth. 
HR Technology Roadmap & Process Development 
  • Lead the creation and execution of a multi-year HR technology roadmap that aligns with business needs, workforce trends, and operational goals. 
  • Identify, evaluate, and implement emerging technologies to improve HR capabilities, including AI-driven automation and employee self-service tools. 
  • Drive process development and support continuous improvement efforts to ensure technology supports scalable, efficient, and compliant HR operations. 
System Implementation & Optimization 
  • Oversee the implementation, integration, and ongoing optimization of HR technology solutions, ensuring smooth operations and high adoption rates. 
  • Manage the platform’s HRIS, payroll, benefits, talent management, and learning applications, ensuring continuous improvement and optimal configuration to meet business requirements. 
  • Ensure minimal disruption during system upgrades and releases by driving detailed change management and testing processes. 
Data Management & Advanced Analytics 
  • Oversee the governance, security, and integrity of HR data across all platforms, ensuring compliance with relevant regulations. 
  • Drive the development and deployment of advanced analytics and workforce insights to guide HR decision-making around talent management, employee engagement, and retention. 
  • Partner with HR/People Insights and business leaders to build predictive models and dashboards that enhance workforce planning, retention strategies, and overall business intelligence. 
Stakeholder Collaboration & Change Management 
  • Act as a trusted advisor to HR leadership on technology trends, process improvements, and innovations that enhance HR operations and capabilities. 
  • Collaborate with IT, Payroll, and other key stakeholders to ensure that HR technology platforms enable seamless cross-functional workflows and drive process efficiencies. 
  • Lead change management initiatives, including user training, communication strategies, and adoption efforts, ensuring successful implementation of HR technology solutions. 
Vendor Management & Budget Oversight 
  • Manage relationships with technology vendors, ensuring optimal service delivery, contract negotiations, and performance evaluations. 
  • Ensure HR technology investments are strategically aligned and cost-effective, with a clear focus on maximizing ROI.
  • Oversee the budgeting and resource allocation for HR technology projects, ensuring timely delivery within scope and budget. 
Continuous Improvement & Best Practices 
  • Establish and enforce best practices for system configurations, security, and platform governance to ensure long-term scalability and performance. 
  • Stay up to date with emerging HR technology trends and tools, recommending and implementing solutions that enhance the business’s performance and workforce engagement. 
  • Foster a culture of continuous improvement by gathering feedback from stakeholders and optimizing HR systems and tools based on evolving needs. 
Qualifications: 
  • Proven expertise in leveraging Workday’s Human Capital Management (HCM) platform to optimize HR processes and enable seamless business operations. 
  • Strong experience in process analysis, system configuration, and HR technology implementation across various HR domains, including Talent, Compensation, Learning, and Employee Engagement. 
  • In-depth understanding of HR & Payroll processes, procedures, and policies, with the ability to translate business requirements into effective system configurations. 
  • Excellent communication and project management skills with the ability to influence and collaborate effectively with senior HR leaders and cross-functional teams. 
  • Demonstrated ability to manage complex system implementations, upgrades, and integrations in a fast-paced, dynamic environment. 
  • Strong analytical, problem-solving, and troubleshooting skills to resolve system-related issues efficiently. 
  • Self-starter with a proactive approach, accountability, and a track record of successfully delivering results. 
Minimum Requirements: 
  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. A Master's degree is preferred. 
  • At least 10 years of experience in HR technology management, including significant hands-on experience with HRIS systems like Workday. 
  • At least 4 years of experience configuring and implementing Workday HCM modules, including HCM, Benefits, Compensation, Learning, Talent, Recruiting, and Time & Absence. 
  • At least 2 years of experience managing and leading teams, including performance management, task delegation, and professional development. 
  • This role is ideal for a strategic HR technology leader who thrives on building strong internal partnerships, driving efficiencies, and enabling the seamless integration of cutting-edge HR platforms to support the growth and development of the organization.