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General information

Location
Cambridge, MA
Ref #
42997
Job Family
Finance
Date published
11/15/2025
Time Type
Full time
Pay Range
58,000/yr - 76,667/yr

Description & Requirements

OVERALL RESPONSIBILITY

Reporting to the Sr. Manager, Accounts Payable (AP) of the Broad Institute (Broad), this position will be responsible for the timely and controlled processing and review of both PO and non-PO invoices, as part of Broad’s fully centralized Source-to-Pay (S2P) organization, which currently manages more than $500M in spend across tens of thousands of invoices, annually.

CHARACTERISTIC DUTIES

Accounts Payable Operations

  • Work within a team of AP Specialists responsible for all vendor invoice processing, including:
    • Automated invoice intake channel (business to business (B2B) integration): quality control/review of multi-system workflow, involving SAP Business Network (Ariba) Network and SAP ERP
    • Partially automated invoice intake channel (optical character recognition (OCR)/artificial intelligence (AI) tool): data/mapping/validation for email intake and subsequent multi-system workflow, involving SAP Open Text and SAP ERP
    • Data entry and manual processing as required
  • Ensure necessary workflow approvals, for purchase order (PO) and non-PO related invoices, based on institutional financial controls protocols
  • Work closely with other S2P teams, including Contracts Management, Procurement, Receiving and  Business Partners,  to troubleshoot, escalate and resolve exceptions when invoices are out of tolerance or otherwise misaligned with predecessor documents
  • Maintain an understanding of Broad’s technology platforms (SAP ERP, Business Network, OpenText/Vendor Invoice Management (VIM), Fiori, Jaggaer) to support S2P automation
  • Ensure process integrity, and work individually and as part of the team to meet or exceed pertinent SLAs related to case management and invoice processing
  • Process vendor invoice rejections with detailed explanations and directions for resubmission when invoices are received with missing information
  • Respond to inbound AP inquiries, from internal and external stakeholders, via Broad’s chosen case management system (ServiceNow), on a timely basis, within the requisite SLA and generally demonstrate a focus on customer service
  • Provide year-end audit support including, but not limited to, requests for support of payments and vendor records  

Systems & Reporting

  • AP processor for institute’s B2B system supporting commerce automation (SAP Business Network) and digital repository/OCR system (SAP Open Text)
  • Daily resolution of open inquiries and other cases via ServiceNow case management system

Vendor Relationships

  • Review vendor account statements to be certain that payments are accurately applied based on payment advice and to otherwise ensure that vendor accounts remain current
  • Serve as an intermediary between vendor account receivable contacts and relevant institutional stakeholders to address questions and expediently revolve related matters

QUALIFICATIONS

Education

  • Bachelors Degree preferred, degree in business or accounting areas further preferred

Experience

  • Minimum 2+ years related experience in a professional Accounts Payable operation
  • Experience with PO-based invoicing
  • Knowledge of research administration preferred, experience in non-profit research further preferred
  • Familiarity pertinent technologies a plus: SAP ERP, Business Network and Open Text, Jaggaer, ServiceNow
  • Excellent organizational and interpersonal skills, ability to manage deadlines
  • Works well in a fast-paced environment and with all levels of institute staff
  • Extremely customer focused
The Broad Institute will not offer visa sponsorship for this opportunity.
The expected base salary range for this position as listed above is based on a 40 hour per week schedule. Broad provides pay ranges representing its reasonable and good faith estimate of what the organization reasonably expects to pay for a position at the time of posting. Actual compensation will vary based on factors including but not limited to, relevant skills, experience, education, qualifications, and other factors permissible by law.
 
At Broad, your base pay is just one part of a comprehensive total rewards package. From day one, this role offers a competitive benefits package including medical, dental, vision, life, and disability insurance; a 401(k) retirement plan; flexible spending and health savings accounts; at least 13 paid holidays; winter closure; paid time off; parental and family care leave; and an employee assistance program, among other Broad benefits.

The Broad Institute is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Should you need a reasonable accommodation to complete the application or interview process, please contact recruiting@broadinstitute.org for assistance.